Lawn Doctor of Wayne, NJ

“This review is strictly based on my interactions with lawn doctor, as I did not end up hiring them. Called in as a new customer after being referred by my neighbor and receiving many ads in the mail and email. First spoke with Veronica who was quick to send me quotes for the “maintenance program” without adequately explaining what the program is or what service would be performed. Basic information that any new customer would want to know. Next I asked what chemicals would be used to which she also had no answer (she did not seem to even understand the difference between a pre and post emergent herbicide). Passed the phone to Scott who seemed only slightly more knowledgeable and promised to email me with which chemicals would be used on my lawn. After several days, no email, I call back to follow up. Veronica again reassured me that Scott will be getting back to me, never to hear from any of them again. I have 2 small children and at the very least want to be informed about what i’d be paying for them to put on my lawn. As a prospective new customer I can only imagine id be getting the same lack of response should anything come up. I would expect any business would have the sense to at least follow up with an answer, but it seems they don’t need any new customers since they can’t be bothered to respond. I’ll be looking to hire someone locally instead.”

Eugene Shiller via Google

“Service has went downhill since new owner. I has issue(they blamed landscaper and irrigation issue)had to call another company in who resolved in two treatments. Would spend time and get some references drive by them. You will see. Customer service also a joke. They love the blame game! ( I was a customer for over 14 years) Mosquito control asked for it to retreated since we had what seemed to be a lot of flying insects. They refused …. I got free followups through previous owner if needed (only used one other time before a graduation party) old owners gladly came and retreated free of charge. There are plenty of other companies look elsewhere ask questions. Get references. DO NOT WASTE YOUR MONEY WITH LAWN DR.”

eric arnold via Google

“Their service is horrendous. I signed up for the basic lawn care service but they couldn't commit to the simple weed and fertilization service. They missed appointments (without a notification). They have lied on multiple occasions about servicing my property. Since i signed up for their service, my grass is now filled with all types of weeds. I found a better and a more reliable company that is currently reviving my lawn. I will not return to this company again.”

Mary McFadden via Google