Mosquito Authority of Wayne, IL

Excellent company & service. Lamar just completed our initial service for this year. Thoroughly inspected the property and asked all the right questions. First impressions last forever, and Lamar didn’t disappoint.

We have been using orkin for almost a year now and we were miss leaded by far. No call backs treatment not being done as we were told our basement never dusted until the other day never came into home to ever check anything until the other day. I’ve called numerous times with very little responses back as a matter of fact still waiting for manager to call back but they took my payment just very very disappointing and want a full refund. Doesn’t even deserve a one star in our opinion at all.

First off, don’t fall for Billy’s line of BS. Second, I had no termites when I contracted with them. At Billy’s request, “because they’re everywhere”, I contracted for subterranean termites after my initial pest control, so I signed up for the bundle. Then I was being double billed lol. Once for the pest control and once for the bundle. Still waiting for my refund for the double billing.

Then and only because I decided to redo my floors guess what I found??? Subterranean termites… total infestation. Huge nest, the whole deal. No indication of termites before. Not through his inspection, no wings, no wood decay, nothing. What can he offer me? Treatment. So I get treatment, nest removal, and guess what? I still have termites… Today they bill me again and I call to cancel. Not only are they not going to credit me, offer me any refund, pay for my damage, but they’re going to charge me a cancellation fee. That is until I speak to my local branch, the branch that can only offer me treatment as a remedy. The treatment that didn’t work. And the treatment which allowed a nest to form a mere foot from a bait station… a bait station, 13 of them actually, which should have never allowed this to happen in the first place.

My overall experience was excellent. Very thorough and explained the process very well. Dave was very kind and did a terrific job.

Wanna have that fire pit cooking, kids playing in the yard without getting eaten alive by all the mosquitoes? These guys do it right, the first time the start the treatments. No brainer.