Orkin of Indianapolis, IN

“We had Orkin come take a look in our attic for mice. We knew we had a problem but we’ve been tackling it. We already had 2 quotes to remove insulation and add blow in. Kinda of un related, but not completely unrelated. Anyway, he tells us we have an active infestation and I inform him about our prior quotes to re-insulate. He states we also do that. I asked for a quote. I tell him what my quotes are so he know where he needs to be at. He follows up on Monday with a quote that is double. I explained to him there is no way I can pay double what 2 other companies are quoting. He says, well my manager wants to keep the guys busy so he believes he can get really close on the price of the other 2 companies. At this point, I know he is adding a crazy markup. Btw, I’m in sales. He asks about the guards for the siding. I told him I would do that my self. At this point he pretty well hangs up the phone. And never sent the report he said he would send. Not all salesman are created equal.”

Chris Burdin via Google

“Pretty much scammed out of roughly $400. During the initial call the company informed me that they'd be able to come out and take care of my mice issue within just a few weeks. This initial consult cost $270 and they even guaranteed me results. Their solution was to just lay down glue mouse traps all over my house and have me swap them out if the traps caught any mice. These traps cost 25 cents each at any hardware store or Amazon. They didn't bother coming out to check on them. The traps did not catch anything and I had some small camera set up where I saw the mice just avoiding the traps altogether. I called a month later since I was charged for a visit. I was placed on hold where the automated voicemail message informed me how Orkin guarantees results. I told them none of the traps had caught anything and I wanted my money back. I was passed from "manager" to "manager", first Wade, then Jason, then someone mysterious who's name they can't give me and basically given the brush off. I was also told to ready my contract where it states "Orkin does not guarantee results". So essentially the sales pitch, their automated voicemail lies directly to customers so that they can just scam money off of customers. Save your money and go to a local place, or just do what I did and place down some of the classic wooden traps and catch the mice yourself. I'm sure the same can be done for other pests. I'm never going with Orkin again, and this review is my only recourse since Orkin doesn't return my calls.”

Siddharth B via Google

“Our Orkin technician always comes on time. With my ,property being 55+ years, we needed a good company that has had experience working on older homes which are more likely to have spiders and silverfish. Our technician is very experienced and we are very happy with the Orkin service.”

Carolyn Samuel via Google