Terminix of Colorado Springs, CO

“I’ve not had a good experience with Terminix. First of all, the salesman Bill came out to look at my house, sold me a $1200(ish) per year package for pest control that I was told included gopher control. We had a VERY specific conversation about my gopher issues and I informed him that this was my PRIMARY concern. For my first appointment, the technician came out and sprayed for bugs, etc., around my house (and did not do a great job). He also was inappropriately making advances on me in conversation and made me feel extremely uncomfortable. Also, he didn’t have the right equipment to do the gopher control and said he’d have to come back out. After that, I didn't hear from Terminix. So I called and was told my pest control package doesn’t include gopher control and it would cost more to have that. Again, I had a very specific conversation with Bill and told him I was primarily concerned about the gophers… so I’m not sure how he possibly sold me the wrong package. I still wanted to proceed and get a technician back to my place to hopefully get rid of the gophers, so I paid even more to have that done. In the meantime, I still had plenty of little critters in and outside of my house, I thought the spray was supposed to control that but apparently it wasn't working. I mentioned to the technician who was making a return trip that I still had spiders and ants, etc., and he said he would spray again. I made sure to NOT be home when he came back out because it was the same tech as before that made me uncomfortable. Because I wasn't here, I’m not sure what he did while he was here because the gophers are still a major problem, and I still have spiders, wasps, and ants.”

A K via Google

“Last week a salesman came by. Ignored my no soliciting signs and then proceeded to not leave my property after asking him to multiple times. He went as far as started coming up my steps after asking him to go. I immediately called the company who said they would just take my address off of the soliciting list. No. I was just harassed. I had to fight to ask for a manager AND STILL NO ONE HAS CONTACTED ME. I reported them to the city. We live in a NO SOLICITING COMMUNITY & the man could not produce the necessary documents allowing to solicit here.”

Aly Bukoski via Google

“We had the best experience with the technician Bill who came for our home review yesterday. He was clearly an expert that knew how to evaluate our needs. What was significant was his excellent customer service which meant a lot. He provided us with the type of A+ value that we often no longer see in other companies. What is also notable is that from my first inquiring call, the staff at Terminex was excellent including being able to schedule my service within 24 hours. I highly recommend this company and will only use them for future needs.”

Helene Van Manen via Google