Terminix of Conway, AR

“So I signed up for termite prevention and was told no more charges and they turn around and charge more. Called to get an understanding was put on hold and transferred to someone who had no clue. Customer service is terrible and I recommend anyone but this company. I wish I could give negative stars!!!!”

Shyne Bright via Google

“It's doesn't matter how much you pay, or what plan you get, they will find a way to charge you EVERYTIME they have to do something. Need a Termite inspection? Oh, that's free, UNLESS you need an actual REAL Termite inspection to refinance your house. The "real one" costs $$$, even if you have the bait traps, even if you have the pest control sprayers. The Termite inspection isn't free, I don't care what they advertise.”

Aaron Redd via Google

“Do not use Terminix for a termite clearance if you want to actually be able to sell your house! I called November 11, 2021 to request an inspection and was scheduled for 11/15/21. The guy never showed up, so I called and they rescheduled me for 11/18/21. The inspector came out this time and did his inspection and said he would have his report at the title company within two days. I never heard anything so I assumed all was well. The inspector called me back 12 days later to ask what title company we were using because he couldn’t remember and still had not taken his report to them. Thankfully, we were doing a long escrow so it didn’t affect anything…YET! Then, closing day comes around (1/31/22) and the closing company notices they don’t have the clearance letter. Yes, I realize the closing company should have caught this earlier, especially considering I asked them on five different occasions if they had everything they needed. That’s a different issue. Anyway, I called Terminix to get the clearance letter and they couldn’t find me in their system at all. They had no documentation about the multiple phone calls back and forth or the inspector coming out, Nor were they willing to try to figure it out. So, my house did not close. My family of six with two cats and a dog are living in a motel waiting for a different company to come out and do the inspection so that we can close on our house and then pay for the new house. I am livid! This is insanely disorganized and unprofessional and it was very surprising for me because it’s such a large company. I will never use Terminix again! Oh, and they also charge double what every other company in town charges for this inspection. I was only paying the excessive price because I thought I could feel more secure with such a well-known company. Never again!!”

cat and dog's lover via Google