Terminix of Redding, CA

“Got scammed into a 1 year agreement with this company, they came out once and didnt address the issues that were pointed out so i took care of it myself after they increased after the "service was provided." So i had to reclean my kitchen after the ant issue became a severe one. And now i am trying to get out of this scam agreement but am being told its over $600. All for a inefficient service that i no longer need. I will never use or recommend this company. I am now working on getting the money withdrawn back for my time. Thanks for an absolute headache Terminex”

Dustin Graeber via Google

“Sales Rep. Andrew with Terminix came out and introduced Terminix to me he is very knowageble, friendly and it was very comfortable talking to him. After telling me all about their services and reviewing my needs he set me up with 12 month plan, the transaction was great he handled it all.Andrew gave me a great price too. The next day Arturo came by he's very personal friendly and also answered all my questions and took care of my big Wasp problem I have been having. Arturo did a great job getting rid of the wasp. Awesome Job Arturo! Today our service technician Andrew C . came by for my Home Inspection. I really appreciate your kindness and professionalism, and attention to detail Andrew C. and for answering all our questions, and giving good advice. Also for taking down another wasp nest. I really appreciate you guys. Thank you Andrew , Arturo, and our service Technician Andrew C. It’s great doing business with you Terminex ! ⭐️⭐️⭐️⭐️⭐️”

Ida Bokelund via Google

“My initial experience with Terminix wasn't good. The first two attempts to fix the first experience were also bad. Took leaving a negative review to get enough attention to cause somebody to try doing something. Calling them directly and asking apparently isn't motivating enough on its own. Once I canceled service and left a bad review, they then started making an effort to fix things. They then had somebody call, they couldn't get that done until it impacted their reviews. Then they finally sent a good tech. It would have been better to start with the good tech, or better yet, only have good techs. It also would make a better impression if calling the customer service actually caused them to try to fix things. The review caused one manager to be proactive and send the one good tech they have. The rest of the company still needs to put in the same level of effort if you want things to actually improve for all of your customers and to be consistent. I hope somebody within Terminix makes that effort.”

Jared Campbell via Google