TruGreen of Austell, GA

8145 Troon Circle, Suite H, Austell, GA 30168

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TruGreen of Austell, GA

Open Now: Open 24/7

(855) 908-3438

233 Reviews

  • Trusted by more than 2 million people.
  • No more repellent and reduced risk of disease.
  • Over forty years of committed lawn and pest care.
  • TruGreen will visit as often as necessary between scheduled visits to ensure customer satisfaction.
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More areas covered by this branch


Our Rating

4

out of 5

Features & Services:

Cost:

Customer Reviews:

Editorial Score

TruGreen is known as America's biggest lawn-care company, and they strive to offer the best services to more than 2.3 million customers.\nTruGreen's Mosquito-Free Guarantee allows customers to enjoy the outdoors worry-free.

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Pros

  • Mosquito-Free Guarantee allows for re-servicing if you experience biting mosquitoes between treatments
  • Treatments backed by science and certified specialists
  • More than 40 years of experience
Cons

  • Eradication of mosquitoes takes longer than some companies
  • Franchise model can create differences in each location
  • No refund guarantee

Additional Services

TruGreen has several services to meet all of your needs for lawn care and maintenance. Even though TruGreen's primarily focuses on lawn care, they provide excellent mosquito control treatment as well. Their services include:

  • Mosquito Control & Defense
  • TruComplete Lawn Plan
  • TruHealth Lawn Plan
  • TruMaintenance Lawn Plan
  • TruSignature Lawn Plan
  • TruNatural Lawn Plan
  • Aeration
  • Soil Amendment Services
  • TruShield Tick and Flea Control
  • Grub Control & Prevention

Visitor Reviews

2.96/5

Average

Based on 233 reviews around the web

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This branch ranks 4th out of 5 mosquito control companies serving this zip code.

This branch ranks in top 80% of all mosquito control companies serving this zip code.

Most Recent Reviews

“Hey, once again TruGreen fails to do what they say they are going to do. This is a habitual flawed practice of your company. Regardless if it’s your ground technician, manager, or CS representative, TruGreen consistently does NOT deliver. You have been absolutely NOTHING you promised to be when I enrolled in services nearly 2 years ago. You have been an absolute disappointment. Sad that I have to spend hours on my knees picking weeds annually and when I try to address this with you you try to upcharge me for additional services instead of addressing the problem you told me nearly 2 years ago you can easily knock out. It is ALSO sad to hear your own CS rep say after looking over internal call notes, that the TruGreen technician “didn’t use much product at all” on my lawn. Geez, I wonder why my lawn still looks like crap; and hence, me spending hours pulling weeds…a service I’m PAYING FOR. So disappointing…especially since I’ve given you multiple phone calls and asked for the manager to walk the lawn with me…and you have failed to even do that. Frustrated and mentally drain as I’m at a loss for words by your wretched performance.”

“Our service tech was friendly and knowledgeable. He went over questions I had concerning a few troublesome weeds in my yard. He even applied additional treatment to these problem spots.”

“Horrible, Horrible, Horrible. I used to have TrueGreen and cancelled several years ago because after several years with them, I ended up with more weeds in my lawn than when I started using them. I swapped to Northwest and my lawn improved dramatically over the course of the next 2 years, until Northwest got out of the lawn maintenance service and sold my service to, yup, you guessed it, TrueGreen! I now have more weeds than bermuda in my lawn since they did not put down any pre-emergent. During my last normal service, they put down fertilizer, lime, pre-emergent, and a herbicide. The ticket stated that I should see the weeds discolor and decline in 14-21 days. The ticket stated that the herbicide targets Annual broadleaf weeds, clover, dandelion, and wild carrot. After 22 days, the weeds were larger and more wide spread. I identified them as Poa Annua. I called to let them know that the herbicide had had no effect and told them what weed I had. I asked that they poison my weeds because they are getting out of control. They wet up a ticket for the following week and no one showed. I called on Friday of that following week and stated that no one showed, so they set up a call for the following Wednesday,. The technician came out and put out MORE pre-emergent and more lime, but no poison. The service ticket states that this product is good for Chickweed, Dandelion, and Henbit, but states nothing for Poa! I called and told them to put down Poison not Pre-emergent, so they came back 2 days later and put down MORE PRE-EMERGENT and MORE LIME, but NO POISON for the Poa. At this point, not only do I have more weeds than lawn, but I am worried that so much lime will burn my Bermuda Grass that is just now trying to green up. Save your money, these folks are inept or just don't care!!!”

TruGreen of Austell

CAME IMMEDIATELY WHEN I CALLED!

Rated 5.0 out of 5
April 23, 2024

BEST MOSQUITO, YARD PESTS SERVICE IN SOUTH CAROLINA. ANDREA PRATER IS THE BEST. SHE IS A JOY TO DEAL WITH AND CAN CONSTRUCT A PLAN THAT IS AFFORDABLE AND THOROUGH. THESE DARN CACADI’S ARE DRIVING US CRAZ Y, MIGHT NOT KILL THEM BUT SLOWS THEM DOWN. WE HAD

A TYPE OF WASP THAT DOES NOT STING, BUT WAS KILLING OUR TREES. THEY LAY EGGS, LITTLE WORMS HATCH OUT BY THE THOUSANDS AND THEN

THE TREE DIES FROM THE LARVAE. THEY ELIMINATED THEM LAST YEAR AND JUST SIGNED UP FOR THE SUMMER AGAIN. FEELS GREAT TO SIT ON THE DECK AND NOT BE EATEN BY WORMS AND MOSQUITO’S. SUC H A GOOD C OMPANY AND NO CONTRACTS UNLESS YOU WANT ONE. GREAT PEOPLE

AND THE GENTLEMAN THAT SPRAYED WAS SO NICE. MAKES A DIFFERENCE! WE ARE ELDERLY, BUT STILL LIKE UNDERSTANDING OF OUR CONCERNS

AND THEY LISTEN!

Dorothy S Moore

Way to go Tyler!

Rated 5.0 out of 5
September 28, 2023

We have thoroughly pleased with the service Tyler has given us over the summer. I love to spend most of my time outdoors from spring through fall. I felt comfortable stay out in the evenings and after dark know that my outdoor areas were free of mosquitoes! I also like that fact that if Im not home when he comes to service, I know exactly what he did and how things are looking.

Cindi

Cindi

Always very thorough

Rated 5.0 out of 5
August 30, 2023

Two techs were here today. Great job and they were careful to treat toward our property only, so none to little was over-sprayed into the neighboring property.

The poor guys were approached by our neighbor anyway.

So sorry to them! They were very careful. I was

out when they began and saw their care for the details.

Thank you so much!

Kara

They don’t really show up or actually do anything

Rated 1.0 out of 5
August 26, 2023

We are typically no on the property they are suppose to be treating. We do have security cameras to keep and eye on things when we are not there. They send an. Email saying they are coming to treat the property and then never show up or stay in the truck once they confirm no one is at home. They then send a follow up email saying they have completed the job. I would never do business with this company ever. They can not be trusted to do their job. We have used them for several years but this year they have failed miserably and do not respond to our concerns.

Ken Campbell

Employees at the service center at Suite H Austell are terrible tenants.

Rated 1.0 out of 5
July 5, 2023

Tru-Green employees constantly block parking places, block entrance and egress into the parking lot, park in handicap spots without a handicap tag. Total disregard of other tenants in the complex.

Grumm
Disclaimer:

The information featured on this page is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing will vary based on various factors, including, but not limited to the customer’s location. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.