Choosing a mosquito control company can be complicated and confusing. A significant factor to take into consideration is which company your neighbor uses and if they enjoy its services. We read through Mosquito Joe’s customer reviews on their site, Yelp, and Facebook to gather main points from customers, current and former, and to help you with your decision process.
When customers are unhappy with Mosquito Joe, it’s usually because of a lack of communication or scheduling issues. Some customers complained that mosquitoes were still bothering them after service or that the service was done too close to inclement weather. Mosquito Joe’s online customer service is responsive when reaching out to both happy and unhappy customers. While customer service can vary from location to location, due to being a franchised company, many customers report friendly technicians and phone representatives.
While these reviews are rare, some customers were unhappy with the results of their treatments. Mosquito Joe usually responds to negative reviews and tries to help customers either in the comment or by giving them a phone number to call.
Overall, most reviews for Mosquito Joe are positive. Many highlight Mosquito Joe’s effectiveness, punctuality from the technicians and friendliness of their administrative representative. Customers showed their approval through many five star ratings across all three sites.