Terminix of Rochester, NY

50 Vantage Pointe Dr, Suite 1, Rochester, NY 14624

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Terminix of Rochester, NY

Open Now: Open 24/7

(866) 256-0061

353 Reviews

  • Expertly trained technicians.
  • More than 90 years of experience.
  • Ability to pay online.
  • 24/7 online support.
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More areas covered by this branch


Our Rating

4.5

out of 5

Features & Services:

Cost:

Customer Reviews:

Editorial Score

One of the most recognized names in the pest control industry, Terminix provides top-rated products and services to help keep your home pest-free, including effective mosquito control treatment.

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Pros

  • Provide a customized plan for your mosquito problem
  • Wide range of locations
  • Pre-paid service request system
  • Technicians are professional, polite, and punctual
Cons

  • No natural
  • treatment options offered
  • No discounts for existing customers
  • Quality of service varies by location

Additional Services

Terminix provides long-lasting mosquito control treatment in addition to a wide range of other pests control services. Terminix is a reliable choice for multiple pest services to meet your needs. Their services include:

  • Mosquito Control
  • Termite Control
  • Bed Bug Removal
  • Pest Control
  • Wildlife Control

Visitor Reviews

4.09/5

Very Good

Based on 353 reviews around the web

How We Rate
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This branch ranks 3rd out of 4 mosquito control companies serving this zip code.

This branch ranks in top 75% of all mosquito control companies serving this zip code.

Most Recent Reviews

“My experience with Terminix has been very disappointing. Appointments were scheduled, yet technicians failed to show up on multiple occasions. I was informed several times that messages would be passed along to the branch manager, Phil Burger (Rochester/Buffalo area), but after leaving seven messages, I have not received a single return call. Although a technician eventually came to address a bee infestation, the issue persists three weeks later. The lack of professionalism, communication, and follow-up is unacceptable.”

“If I could rate them a zero, I would. I paid over $1800 for their services. They came to my house for 1.5 hours and I haven't seen them since. One tech called to come back, but cancelled at 5pm, said he would call back to reschedule and I have not heard from him AT ALL. They were supposed to patch holes inside and outside my house from rodent damage. They did a quick assessment of the outside and filled a few areas. Quickly swept down cobwebs, and sprayed a small bee nest, left black rodent boxes outside. And inside they guy set five snare traps, even though he saw I already had five set. He said his will work better because he has better bait. He NEVER came back to check them. To do inside repairs. I still have a rodent problem, which has gotten WORSE since I signed a contract with Terminix. I would NEVER recommend and have been telling friends and family to spread the word, do not use them.”

“So far it’s not been a good experience unfortunately. The tech hasn’t come yet; we had an appointment slot of 8-10 am. It’s now almost 11. I called customer service once already and she was going to message the tech to contact me with an ETA. No call and the tech is a no show. If you are running significantly late and can’t make your appointment window, please have your techs contact the customer. You have my contact info. That’s basic and common sense customer service.”

Terminix of Rochester

Excellent!

June 12, 2024

Excellent service! Highly recommend to anyone who has a mosquito problem.

Elaine Carter

CAME IMMEDIATELY WHEN I CALLED!

April 23, 2024

BEST MOSQUITO, YARD PESTS SERVICE IN SOUTH CAROLINA. ANDREA PRATER IS THE BEST. SHE IS A JOY TO DEAL WITH AND CAN CONSTRUCT A PLAN THAT IS AFFORDABLE AND THOROUGH. THESE DARN CACADI’S ARE DRIVING US CRAZ Y, MIGHT NOT KILL THEM BUT SLOWS THEM DOWN. WE HAD

A TYPE OF WASP THAT DOES NOT STING, BUT WAS KILLING OUR TREES. THEY LAY EGGS, LITTLE WORMS HATCH OUT BY THE THOUSANDS AND THEN

THE TREE DIES FROM THE LARVAE. THEY ELIMINATED THEM LAST YEAR AND JUST SIGNED UP FOR THE SUMMER AGAIN. FEELS GREAT TO SIT ON THE DECK AND NOT BE EATEN BY WORMS AND MOSQUITO’S. SUC H A GOOD C OMPANY AND NO CONTRACTS UNLESS YOU WANT ONE. GREAT PEOPLE

AND THE GENTLEMAN THAT SPRAYED WAS SO NICE. MAKES A DIFFERENCE! WE ARE ELDERLY, BUT STILL LIKE UNDERSTANDING OF OUR CONCERNS

AND THEY LISTEN!

Dorothy S Moore

Way to go Tyler!

September 28, 2023

We have thoroughly pleased with the service Tyler has given us over the summer. I love to spend most of my time outdoors from spring through fall. I felt comfortable stay out in the evenings and after dark know that my outdoor areas were free of mosquitoes! I also like that fact that if Im not home when he comes to service, I know exactly what he did and how things are looking.

Cindi

Cindi

Always very thorough

August 30, 2023

Two techs were here today. Great job and they were careful to treat toward our property only, so none to little was over-sprayed into the neighboring property.

The poor guys were approached by our neighbor anyway.

So sorry to them! They were very careful. I was

out when they began and saw their care for the details.

Thank you so much!

Kara

They don’t really show up or actually do anything

August 26, 2023

We are typically no on the property they are suppose to be treating. We do have security cameras to keep and eye on things when we are not there. They send an. Email saying they are coming to treat the property and then never show up or stay in the truck once they confirm no one is at home. They then send a follow up email saying they have completed the job. I would never do business with this company ever. They can not be trusted to do their job. We have used them for several years but this year they have failed miserably and do not respond to our concerns.

Ken Campbell
Disclaimer:

The information featured on this page is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing will vary based on various factors, including, but not limited to the customer’s location. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.